Virtual Pharmacy Tech — Senior Care & Benefits Access

archwellhealth; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

ArchWell Health is seeking a Pharmacy Technician to support our senior patients in a virtual environment. You will assist with medication access, benefits review, and patient outreach under the supervision of the Clinical Pharmacist.

The ideal candidate has 2+ years in pharmacy benefits or patient assistance programs, is state-registered, and bilingual in English/Spanish. Strong attention to detail and patient-centric communication are required.

Qualifications

• High school diploma or GED.
• Registered Pharmacy Technician with a state board.
• Minimum 2 years of experience in operational pharmacy benefits or patient assistance programs.
• eClinicalWorks or similar EMR experience.
• Experience with geriatric patients or adherence programs is a plus.
• Bilingual in English/Spanish highly desired.

Responsibilities

• Review and process patient assistance program referrals.
• Process patient assistance program applications with the member and providers.
• Review and process pharmacy refill requests via faxes, EMR, or calls.
• Conduct telephonic outreaches regarding medication use and adherence.
• Collaborate with pharmacy staff, providers and care teams to resolve issues.
• Ensure tasks are completed timely, documented accurately, and HIPAA-compliant.
• Attend staff meetings and contribute to quality improvement efforts.
• Assist with other pharmacy initiatives as needed.

Skills

Customer service

Communication

Attention to detail

Geriatric care

Adaptability

Education

High school diploma

State-registered Pharmacy Technician

Pharmacy benefits experience (2+ years)

Tools

eClinicalWorks

MS Office

EMR systems

Job description

ArchWell Health is seeking a Pharmacy Technician to support our senior patients in a virtual environment. You will assist with medication access, benefits review, and patient outreach under the supervision of the Clinical Pharmacist.

The ideal candidate has 2+ years in pharmacy benefits or patient assistance programs, is state-registered, and bilingual in English/Spanish. Strong attention to detail and patient-centric communication are required.