Virtual Patient Registrar Part Time Overnights

Parallon; Nashville (TN); Remote; USD 22.000 - 33.000; Vollzeit

Zusammenfassung

HCA Healthcare, Inc. is seeking a Virtual Registrar to support our Parallon virtual registration team in an overnight shift. This remote role handles patient intake, verifies insurance, and collects required information with accuracy.

You will interview patients, obtain accurate data, and liaise with physicians and departments to ensure scheduling and billing flow remains seamless for patients and providers alike.

Qualifikationen

• High School Diploma or GED preferred.
• 1 year of related experience required.

Aufgaben

• Greet every patient promptly through the Virtual Registration Assistant.
• Interview patients to obtain account information and verify insurance.
• Maintain a professional image through appearance and communication.
• Demonstrate excellent customer service.
• Ensure charts are completed and accurate.
• Calculate and collect patient liability amounts.
• Ensure necessary signatures are obtained for treatments.
• Answer questions and explain policies clearly.
• Process patient charts per virtual flow and productivity standards.
• Coordinate with physician offices and ancillary departments as needed.

Kenntnisse

Customer service

Communication

Attention to detail

Ausbildung

High School Diploma or GED

Jobbeschreibung

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

This is an overnight position with scheduled start times ranging between 9:00PM to Midnight.

Job Summary and Qualifications

As a Virtual Registrar, you will be responsible for timely and accurate virtual patient registration in a virtual setting. You will also interview patients for all pertinent account information and verify insurance coverage.

What you will do in this role:

• Greet every patient promptly through the Virtual Registration Assistant.
• Interview patients to obtain account information, verify insurance coverage and obtain pre-certification/authorization.
• Maintain a professional image through appearance and communication.
• Demonstrate excellent customer service.
• Ensure charts are completed and accurate.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatments.
• Answer any questions and explain policies clearly.
• Process patient charts according to virtual flow needs and established productivity standard.
• Work with physician offices and ancillary departments, providing information when necessary and forwarding relevant documents.

What qualifications you will need:

• High School Diploma or GED preferred
• 1 year of related experience required

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.