Virtual Patient Registrar Overnights

Parallon; Nashville (TN); Remote; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Zusammenfassung

Parallon is seeking a Virtual Registrar to ensure timely and accurate virtual patient registration and to interview patients for all pertinent account information and verify insurance coverage.

You will greet patients via the Virtual Registration Assistant, obtain pre-certifications, verify coverage, maintain accurate charts, collect patient liability, and collaborate with physician offices to forward documents in a virtual setting.

Qualifikationen

• High School Diploma or GED preferred.
• 1 year of related experience required.
• Excellent customer service and communication skills.

Aufgaben

• Greet every patient promptly through the Virtual Registration Assistant.
• Interview patients to obtain account information and verify insurance coverage.
• Maintain a professional image through appearance and communication.
• Demonstrate excellent customer service.
• Ensure charts are completed and accurate.
• Calculate and collect patient liability amounts.
• Obtain necessary signatures for treatments.
• Answer questions and explain policies clearly.
• Process patient charts per virtual flow and productivity standards.
• Collaborate with physician offices and ancillary departments to forward relevant documents.

Kenntnisse

Customer service

Interpersonal skills

Ausbildung

High School Diploma or GED

1 year of related experience

Jobbeschreibung

Job Summary and Qualifications

As a Virtual Registrar, you will be responsible fortimely and accurate virtual patient registration in a virtual setting. You will also interview patients for all pertinent account information and verifyinsurance coverage.

What you will do i n this role:

• Greet every patient promptly through the Virtual Registration Assistant.


• Interview patients to obtain account information, verify insurance coverage and obtain pre-certification/authorization.


• Maintain a professional image through appearance and communication.


• Demonstrate excellent customer service.


• Ensure charts are completed and accurate.


• Calculate and collect patient liability amounts.


• Enure that all necessary signatures are obtained for treatments.


• Answer any questions and explain policies clearly.


• Process patient charts according to virtual flow needs and established productivity standard.


• Work with physician offices and ancillary departments, providing information when necessary and forwarding relevant documents.

• High School Diploma or GED preferred


• 1 year of related experience required

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support,including free counseling and referral services


• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

\"Bricks and mortar do not make a hospital. People do\"
- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.