Virtual Patient Observer - Full Time

Barnes-Jewish Hospital; St. Louis (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits Eligible

36 Hours Per Week

Nights 7pm-7:30am

Holiday Rotation

Weekend Rotation

Job summary

Barnes-Jewish Hospital in St. Louis seeks a Patient Safety Companion to provide continuous observation of assigned patients via video monitoring and to verbally redirect at‑risk behavior while summoning the clinical team when needed.

The position requires a High School Diploma or GED, with Associate's Degree preferred. Schedule includes nights 7pm–7:30am with weekend and holiday rotations; benefits eligible.

Qualifications

• High school diploma or GED required.
• Associate's degree preferred.

Responsibilities

• Maintains continuous visual observation of assigned patient(s) at all times on a monitor; uses a digital 2-way audio device to redirect the patient and summons the clinical team if needed.
• Participates in identifying and reporting patient safety issues and follows departmental protocols; seeks assistance from the clinical team when a patient poses a threat to self or others.
• Participates in hand-offs of pertinent patient information at shift start and end; communicates with the clinical team and ensures a replacement before leaving the monitoring station.
• Provides explanations as necessary to patients while maintaining privacy and discretion; does not counsel or offer opinions.
• Documents patient activity, interactions, and communications accurately in designated records per policy and workflow.

Education

High School Diploma or GED

Associate's Degree

Job description

• Preferred experience as a CNA, nurse assistant, EMT, or surgical technician
• Benefits Eligible
• Nights 7pm-7:30am
• Holiday Rotation

Additional Information About The Role

• Preferred experience as a CNA, nurse assistant, EMT, or surgical technician
• Benefits Eligible
• 36 Hours Per Week
  • Nights 7pm-7:30am
• Holiday Rotation
• Weekend Rotation

Role Purpose

Provides continuous observation by video surveillance of assigned patients (including high-risk patients). Verbally redirects patients from engaging in at risk behaviors and summons the Clinical Team if the patients requires assistance, or if in any imminent danger to self or others. Serves as a Patient Safety Companion remotely observing and assisting with keeping patients safe.

Responsibilities

• Maintains continuous visual observation of assigned patient(s) at all times on a monitor. Verbally redirects the patient over a digital 2-way audio device, ensures the activation of automated audio alerts in patient care area, and immediately summons the clinical team if the patient requires assistance.
• Participates in the collaborative identification and reporting of patient safety issues and assures patient environment safety. Immediately follows the departmental protocol/guidelines and seeks assistance from the clinical team when patient appears to pose a threat to self and others.
• Participates in hand-off of pertinent assigned patient information/behavior at the beginning and upon completion of a shift. Consistently communicates with clinical team and waits for replacement, prior to vacating the monitoring station for any reason to ensure constant patient observation.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Communicates effectively with patients and staff while maintaining discretion, courtesy and an understanding of patient privacy. (Protects the dignity of the observed patients).
• Responsible for timely accurate documentation of patient activity, interactions, and communication to the clinical team according to policy, protocol and/or standard of work in designated records.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate's Degree

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To Learn More, Go To Our Benefits Summary.

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer