Virtual Office Assistant (Customer Service) - #35268

Manila Recruitment; Kentucky; Hybrid; USD 32,000 - 52,000; Full time

Job summary

Manila Recruitment seeks a Virtual Office Assistant to support a dental/healthcare client in a remote, full-time role. The position involves insurance claims coordination, scheduling, payments, and data entry in a structured team setting.

The ideal candidate has 1–3 years in admin/VA work, strong MS Excel/Word skills, excellent writing and communication, and a reliable internet connection with time-tracking capability.

Qualifications

• Minimum of 1-3 years of experience in Admin/Virtual Assistant roles.
• Proficiency in MS Excel and MS Word; strong tech-savviness.
• Excellent writing and communication abilities required.
• Demonstrated initiative, productivity, and responsibility.
• Ability to work well in a team with reliability and integrity.
• Must have reliable internet and be willing to time-track.

Responsibilities

• Verify insurance and call on outstanding insurance claims.
• Schedule appointments, contact patients, and follow up.
• Collect and post payments and record receipts.
• Work aging report to ensure all claims are paid properly.
• Submit dental claims to insurance companies online, by mail, and by fax.

Skills

Admin experience

MS Excel

MS Word

Strong writing

Communication

Teamwork

Reliability

Time tracking

Internet reliability

Tools

MS Excel

MS Word

Job description

Company Profile:

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Job Overview:

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Duties & Responsibilities:

• Verify insurance and call on outstanding insurance claims.
• Scheduling appointments, contacting patients, and following up.
• Collect and post payments and record receipts.
• Work aging report to ensure all claims are paid properly.
• Submits dental claims to insurance companies online, by mail, and by fax.

• Minimum of 1-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions.

• Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.
• Strong writing and communication abilities are required.
• Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.
• Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.
• The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).
• Must be willing to have a time tracker.

Job Type: Direct Employment

Employment Type: Full-time

Location: Remote

Work Schedule: Monday to Friday

10:00 PM - 7:00 AM Philippine time (8:00 AM - 5:00 PM CST)

Industry: Dental / Healthcare Services