Dental Front Office Assistant

Heartland Dental; Star (ID); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid time off

Daily Pay access

Job summary

Heartland Dental in Star, Idaho is seeking a Dental Front Office Assistant / Business Assistant to join their team. Responsibilities include managing front office duties, welcoming patients, and utilizing Dentrix for scheduling.

The ideal candidate will have over 2 years of experience in a dental setting and excellent communication skills. Competitive benefits, including health insurance and PTO, are offered.

Qualifications

• 2+ years of experience in a dental setting.
• 2+ years of experience with insurance billing and accounts receivable.
• Experience working in a fast-paced and customer-centric environment.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties including answering phones and communicating with patients.
• Utilize Dentrix for patient scheduling and records.

Skills

Customer service

Communication

Organizational skills

Insurance billing

Dentrix

Tools

Dentrix

Computer skills

Job description

Dental Front Office Assistant / Business Assistant

Highbrook Way Dental Care is looking for a Business Assistant to join our team.

Schedule: Monday/Tuesday 7:30am‑5pm, Wednesday/Thursday 6:30am‑4pm, Friday 7:30am‑12pm

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Highbrook Way Dental Care

• Join a team that thrives on collaboration, communication and community
• Our beautiful and modern office is located near the Albertsons and Cafe Rio restaurant off of West State Street
• Our office has a positive environment, and we are a growing team

What our team is looking for

• 2+ years of experience in a dental setting
• 2+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• A tuberculosis (TB) test is required for all new hires in dental office positions; this is a standard requirement for dental office roles and must be completed prior to starting employment. Not applicable in state of FL & TN.

EEO Statement

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.