Dental Office Assistant

Heartland Dental; Firestone (CO); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k / Retirement plans

Six paid holidays

Paid time off

Job summary

Oak Meadows Village Dental in Colorado is seeking a friendly Business Assistant to join our team. You will greet patients, manage front office tasks, and coordinate communication with patients and insurers to keep the practice running smoothly.

Responsibilities include scheduling with Dentrix, verifying benefits, posting payments, handling claims, and supporting our providers with Heartland Dental systems to optimize office performance.

Qualifications

• Must work in fast-paced, customer-centric environment.
• Excellent communication and organizational skills required.
• Regular HIPAA training and data safeguards awareness preferred.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office tasks: phones, mail, email, and patient/insurance communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims, verification of benefits, and coverage explanations.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office performance.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Business Assistant

Oak Meadows Village Dental is looking for a Business Assistant to join our team.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front‑loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential
• Access to on‑demand Daily Pay

Minimum Qualifications

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Regular HIPAA training and ability to protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• TB test required for all new hires in dental office positions (not applicable in FL & TN)

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.