Virtual Member Care Specialist

AO Garcia Agency; Farmington Hills (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Work from home

Mentorship

Growth opportunities

Job summary

Lever, Inc. is seeking a team member to join a remote role that helps families understand and set up protection options. This position emphasizes mentorship, clear expectations, and a coaching-focused approach over the traditional sink-or-swim model.

The role offers flexible hours, a growth path based on results and attitude, and honest, pressure-free conversations. You will thrive with strong communication skills, self-management, and a spine built on integrity.

Qualifications

• Strong communication skills required.
• Ability to work independently and manage time effectively.
• Team-oriented mindset with integrity.

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional