Virtual Medication Adherence Coordinator

The Elitejob; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay with performance-based incentives

Comprehensive health, dental, and vision insurance

Paid time off and wellness programs

Career growth opportunities

Job summary

A healthcare support organization is seeking a dedicated Virtual Medication Adherence Coordinator to help patients stay on track with their medications through virtual check-ins and follow-ups. This fully remote position requires strong communication skills and a passion for patient care, with a focus on monitoring patient progress and collaborating with healthcare providers. Key benefits include competitive pay and flexible scheduling.

Qualifications

• Minimum of 1–2 years of experience in a pharmacy, healthcare coordination, call center, or patient support role.
• Ability to handle confidential information with discretion and professionalism.
• Knowledge of healthcare compliance and data privacy regulations (HIPAA).

Responsibilities

• Conduct virtual or phone-based outreach to patients to ensure adherence to medication schedules.
• Provide education on medication usage and potential side effects.
• Collaborate with healthcare providers to resolve medication concerns.

Skills

Strong communication and interpersonal skills

Proficiency with computer systems and EMR

Excellent organizational and multitasking abilities

Customer service experience in healthcare

Education

High school diploma or equivalent

Associates or Bachelor's degree in healthcare or pharmacy

Tools

Microsoft Office applications

Job description

Job Summary

The Elite Job is seeking a dedicated and detail-oriented Virtual Medication Adherence Coordinator to join our growing healthcare support team. In this remote role, you will play a vital part in helping patients stay on track with their prescribed medications through follow-up calls, virtual check-ins, and proactive coordination with healthcare providers and pharmacies. This position is ideal for individuals with a passion for patient care, exceptional communication skills, and strong organizational abilities.

Key Responsibilities

• Conduct virtual or phone-based outreach to patients to ensure they understand and adhere to prescribed medication schedules.
• Provide education on medication usage, potential side effects, and importance of adherence.
• Monitor patient progress, record updates in electronic health systems, and report non-compliance issues to supervising pharmacists or clinicians.
• Collaborate with healthcare providers, insurance representatives, and pharmacies to resolve medication-related concerns.
• Manage confidential patient data in accordance with HIPAA and company compliance standards.
• Follow up with patients for refills, dosage changes, or therapy adjustments as directed by providers.
• Maintain accurate documentation of all communications and actions taken.
• Support the coordination of medication delivery logistics when required.

Required Skills and Qualifications

• High school diploma or equivalent (Associates or Bachelors degree in healthcare, pharmacy, or related field preferred).
• Strong communication and interpersonal skills for effective patient engagement.
• Proficiency with computer systems, electronic medical records (EMR), and Microsoft Office applications.
• Excellent organizational and multitasking abilities.
• Ability to handle confidential information with discretion and professionalism.
• Customer service experience in a healthcare, pharmacy, or telehealth setting is highly desirable.

Experience

• Minimum of 1–2 years of experience in a pharmacy, healthcare coordination, call center, or patient support role.
• Prior experience with medication adherence programs or pharmacy benefit management is an advantage.

Working Hours

• Flexible remote work schedule.
• Full-time: 40 hours per week (Monday to Friday).
• Occasional weekend or evening shifts may be required based on patient needs.

Knowledge, Skills, and Abilities

• Understanding of common medications, dosage forms, and pharmacy terminology.
• Knowledge of healthcare compliance and data privacy regulations (HIPAA).
• Strong empathy, patience, and active listening skills when engaging with patients.
• Problem-solving mindset with attention to accuracy and detail.
• Ability to work independently with minimal supervision in a virtual environment.

Benefits

• Competitive pay with performance-based incentives.
• Fully remote work setup with flexible scheduling.
• Comprehensive health, dental, and vision insurance.
• Paid time off, holidays, and wellness programs.
• Career growth and professional training opportunities.
• Supportive and inclusive work culture that values work-life balance.

Why Join The Elite Job

At The Elite Job, we believe in empowering professionals to make a real difference in peoples lives. By joining our team, you will contribute to improving medication adherence and patient health outcomes — all while working from the comfort of your home. We offer a nurturing environment, ongoing professional development, and the opportunity to be part of a mission-driven organization committed to excellence in healthcare support.

How to Apply

Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting relevant experience and motivation for applying.
Apply directly through The Elite Job career portal or email your application to us with the subject line Application – Virtual Medication Adherence Coordinator.