Job Summary
The Elite Job is seeking a highly organized and detail-oriented Telehealth Coordinator to join our growing team in a fully remote role. This position is ideal for women with prior experience in healthcare administration who are looking to contribute to the evolving world of telemedicine. As a Telehealth Coordinator, you will serve as the primary link between patients, healthcare providers, and the telehealth platform, ensuring seamless scheduling, smooth operations, and an exceptional patient experience.
Key Responsibilities
- Coordinate and schedule telehealth appointments for patients and healthcare providers.
- Manage patient communications, including appointment reminders, follow-ups, and service-related inquiries.
- Ensure patient records and medical documentation are accurate and updated in the system.
- Troubleshoot basic technical issues patients or providers may face with the telehealth platform.
- Collaborate with medical staff to ensure timely care and address patient concerns efficiently.
- Monitor and report on daily telehealth operations to ensure compliance with healthcare protocols.
- Maintain patient confidentiality and adhere to HIPAA regulations and company data security standards.
Required Skills and Qualifications
- Bachelors degree in healthcare administration, nursing, or a related field (preferred but not mandatory).
- Prior experience in telehealth coordination, hospital administration, or medical office support.
- Excellent verbal and written communication skills with a patient-focused approach.
- Strong organizational and multitasking abilities with attention to detail.
- Proficiency in using telehealth platforms, EHR/EMR systems, and video conferencing tools.
- Ability to work independently in a fully remote environment with minimal supervision.
Experience
- 1–3 years of experience in healthcare administration, patient coordination, or telehealth operations.
- Previous remote work experience is a plus.
Working Hours
- Flexible remote work schedule with availability during standard business hours.
- Occasional evening or weekend coverage may be required based on patient needs.
Knowledge, Skills, and Abilities
- Understanding of healthcare processes, patient confidentiality, and HIPAA compliance.
- Ability to handle sensitive patient information with discretion and professionalism.
- Strong problem-solving skills with the ability to troubleshoot basic technical issues.
- Comfort with digital communication and virtual work environments.
Benefits
- Competitive salary with performance-based incentives.
- 100% remote work with flexible scheduling.
- Health and wellness benefits (as per company policy).
- Opportunities for professional growth and telehealth training.
- Supportive work culture encouraging work-life balance.
Why Join
At The Elite Job, we believe in empowering women professionals to thrive in the growing telehealth industry. By joining our team, you will play a pivotal role in connecting patients with healthcare services from the comfort of your home. You will be part of a collaborative and inclusive work environment that values your expertise and supports your professional journey.
How to Apply
Interested candidates are invited to submit their updated resume along with a short cover letter explaining their relevant healthcare administration experience.
Send your application to us with the subject line:
Telehealth Coordinator – Remote Application.