Virtual Medical Practice Assistant

Parkland Health; Philadelphia (Philadelphia County); On-site; USD 34,000 - 52,000; Full time

Job summary

Parkland Health is seeking a Medical Practice Assistant to provide patient-centered care and operational support, coordinating activities across clinical areas and facilitating smooth patient flow. The role includes assisting with patient data collection, select screenings, and essential medical office tasks to support the care team.

The position emphasizes ensuring patient comfort, privacy, and timely information for families, with strong communication skills and healthcare experience.

Qualifications

• Three years of customer service experience, preferably in healthcare.
• Familiarity with medical terminology is helpful.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Provides patient-centered care and operational support to ensure optimal patient experience.
• Coordinates activities across clinical areas and facilitates smooth patient flow.
• Assists with patient data collection and select screenings.
• Performs essential medical office functions related to the area/assignment.
• Ensures patient and family comfort, safety, privacy, and confidentiality at all times.
• Greets patients and families, directs inquiries, and provides information as requested.

Skills

Customer service

Verbal communication

Written communication

Bilingual

Medical terminology

Job description

Parkland Health is seeking a Medical Practice Assistant to provide patient-centered care and operational support, coordinating activities across clinical areas and facilitating smooth patient flow. The role includes assisting with patient data collection, select screenings, and essential medical office tasks to support the care team.

The position emphasizes ensuring patient comfort, privacy, and timely information for families, with strong communication skills and healthcare experience.