Virtual Medical Assistant – Behavioral Health

MyRemota; New York (NY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Myremota is seeking an experienced Virtual Medical Assistant with behavioral health experience to support an independent psychiatric nurse practitioner. The role combines telehealth and in-person patient care in New York.

You will handle scheduling, intake, insurance verification, patient communications, prior authorizations, claims, and portal messages, ensuring HIPAA-compliant service with strong attention to detail.

Qualifications

• Behavioral/mental health practice experience in New York – required.
• Strong understanding of healthcare administrative workflows.
• Comfortable with HIPAA-compliant communication.
• Excellent organization and attention to detail.

Responsibilities

• Schedule appointments and send reminders.
• Handle patient intake and insurance verification.
• Manage and route patient portal messages.
• Prepare prior authorization paperwork.
• Submit and follow up on insurance claims.
• Send pre-approved patient communications.
• Log prescription refill requests for provider review.

Skills

Behavioral health experience

Healthcare admin workflows

HIPAA compliance

Attention to detail

Job description

Are you an experienced Medical VA with behavioral health experience in New York? We’d love to hear from you! We’re looking for a Virtual Medical Assistant to support an independent psychiatric nurse practitioner with both telehealth and in-person patients.

What You’ll Do:

• Schedule appointments & send reminders
• Handle patient intake & insurance verification
• Manage and route patient portal messages
• Prepare prior authorization paperwork
• Submit and follow up on insurance claims
• Send pre-approved patient communications
• Log prescription refill requests for provider review

We’re Looking For:

• Behavioral/mental health practice experience in New York – required
• Strong understanding of healthcare administrative workflows
• Comfortable with HIPAA-compliant communication
• Excellent organization and attention to detail