Virtual Customer Service Representative

Globe Life AIL - Lisa Russel; Phoenix (AZ); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

100% remote

Weekly pay

Performance-based bonuses

Training & licensing guidance

Job summary

American Income Life / Globe Life is seeking a Virtual Customer Service Representative to serve clients remotely from home. Entry-level role offering flexible scheduling and 100% remote work as an independent contractor.

You will educate families on financial options, guide them through decisions, and maintain high ethical standards while building a long-term career with mentorship and training.

Qualifications

• Genuine passion for helping others and making a positive impact.
• Strong communication and interpersonal skills.
• Ability to work independently while collaborating with a team.
• Self-motivated, coachable, and goal-oriented.
• Commitment to integrity and professionalism in all business dealings.

Responsibilities

• Educate clients on available financial options and help protect their futures.
• Guide clients through important financial decisions remotely.
• Maintain professionalism and ethical conduct in all client interactions.

Skills

Strong communication

Independent worker

Coachable

Goal oriented

Integrity

Job description

Virtual Customer Service Representative

Entry-Level Client Specialist | Remote

Join Us in Making a Difference

Are you passionate about helping others and creating a lasting impact? Join our growing financial services team and help families secure their financial futures—all from the comfort and flexibility of your own home.

Requirements / Responsibilities / Rewards

Make a Difference

Help protect families and children by providing financial services that offer peace of mind during life’s uncertainties.

Work From Home

Enjoy the flexibility of a fully remote position while creating a comfortable and productive work environment that fits your lifestyle.

Career Growth

Build a rewarding long-term career with advancement opportunities that recognize your effort, growth, and achievements.

Help Others Succeed

Guide clients through important financial decisions by educating them on available options and helping them protect their future.

Integrity First

Maintain the highest standards of professionalism, trust, and ethical conduct in every client interaction.

Qualifications

• Genuine passion for helping others and making a positive impact
• Strong communication and interpersonal skills
• Ability to work independently while collaborating with a team
• Self-motivated, coachable, and goal-oriented
• Commitment to integrity and professionalism in all business dealings

Why Join Our Team?

• 100% remote opportunity
• Flexible scheduling options
• Ongoing mentorship and training
• Positive, supportive team culture
• Leadership advancement opportunities
• Weekly pay and performance-based bonuses

Ready to Make a Difference?

If you’re looking for a meaningful career where you can grow professionally while helping families protect their futures, we’d love to hear from you.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.