Virtual Customer Service Professional ( Legitimate Work from Home )

Re-krut Services; Logan (UT); Remoto; USD 10.228 - 14.568; Part-time

Descrizione del lavoro

A customer service company is seeking a Virtual Customer Service Professional to provide support from home. The role requires excellent listening and communication skills, as well as a high school diploma. Candidates should be comfortable with basic computer skills and have at least 3 months of customer service experience. This position offers flexible scheduling with part-time and full-time opportunities available, and training is provided.

Competenze

• Must be 18+ to apply.
• Comfortable with basic computer skills.
• Minimum 3+ months of customer service experience preferred.

Mansioni

• Resolve concerns or complaints related to your client.
• Communicate client policies to clients.

Conoscenze

Excellent listening skills

Strong English communication skills

Ability to multitask

Formazione

High school diploma or equivalent

Some college preferred

Descrizione del lavoro

Overview

Virtual Customer Service Professional ( Legitimate Work from Home )

Part-time

Please send resume

Virtual Customer Service Professional - . Hourly pay rate is $9.00 per hour depending on experience and the company that you are assigned to. Must work a minimum 25 hours per week and full time hours available.

Responsibilities

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client.
• Communicate client policies. No Cold Calling, No Telemarketing, inbound calls only.

Qualifications

• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.

Technical Requirements

• Computer (PC only)
• Windows Vista is not accepted at this time
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A computer with the basic following specs:
  • Minimum Hardware: 2 GB – 80 GB IDE – Single Core 1.4 GHz – 48 x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10