Virtual Customer Service Professional ( Legitimate Work from Home )

Re-krut Services; Lincoln (NE); Remote; USD 10,228 - 14,568; Part time

Job summary

A virtual customer service provider is looking for a Virtual Customer Service Professional to work from home. This part-time role requires excellent communication skills and basic computer proficiency. Responsibilities include resolving customer concerns through inbound calls. Candidates must be at least 18, have a high school diploma, and three months of customer service experience. The position offers flexible scheduling with a minimum of 25 hours per week and pays $9.00 per hour depending on experience.

Qualifications

• Must be 18+ to apply.
• Must pass a background check.
• Comfortable working in a quiet office space.

Responsibilities

• Resolve concerns or complaints related to your client.
• Communicate client policies.
• Handle inbound calls only, no cold calling or telemarketing.

Skills

Excellent listening skills

Strong English communication skills (verbal and written)

Basic math skills

Basic computer skills including email and documents

Ability to multitask and prioritize

Education

High school diploma or equivalency

Some college preferred

Tools

Computer (PC only)

High-speed Internet

Job description

Overview

Virtual Customer Service Professional ( Legitimate Work from Home )

Part-time

Please send resume

Virtual Customer Service Professional - . Hourly pay rate is $9.00 per hour depending on experience and the company that you are assigned to. Must work a minimum 25 hours per week and full time hours available.

Responsibilities

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client.
• Communicate client policies. No Cold Calling, No Telemarketing, inbound calls only.

Qualifications

• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.

Technical Requirements

• Computer (PC only)
• Windows Vista is not accepted at this time
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A computer with the basic following specs:
  • Minimum Hardware: 2 GB – 80 GB IDE – Single Core 1.4 GHz – 48 x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10