Virtual Customer Service Professional ( Legitimate Work from Home )

Re-krut Services; Bismarck (ND); Remote; USD 10,228 - 14,568; Part time

Job summary

A remote service company is seeking a Virtual Customer Service Professional for part-time work from home. This role requires resolving customer concerns through inbound calls without any cold calling. Candidates must have at least a high school diploma and some customer service experience. A quiet home office and basic computer skills are also necessary for success in this position. The hourly pay starts at $9.00, depending on experience, with flexibility in scheduling.

Qualifications

• Must be 18+.
• Comfortable with basic computer skills including email and documents.
• Quiet home office environment required.

Responsibilities

• Resolve concerns or complaints related to your client.
• Handle inbound calls only, no cold calling or telemarketing.

Skills

Customer service experience

Basic math skills

Multitasking

Basic computer skills

Education

High school diploma or equivalency

Some college preferred

Tools

Windows XP SP3

Windows 7

macOS 10

Job description

Overview

Virtual Customer Service Professional ( Legitimate Work from Home ) - Part-time

Hourly pay rate is $9.00 depending on experience and the company that you are assigned to. Must work a minimum 25 hours per week and full time hours available.

Responsibilities

• Resolve concerns or complaints related to your client.
• No Cold Calling, No Telemarketing, inbound calls only.

Qualifications

• Must be 18+
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment
• A background check is required. (client may ask for drug test)
• Comfortable with basic computer skills including email and documents
• Would like to work PT or FT as a 1099 contractor from home
• A quiet home office place to work. No ambient sounds such as pets or children while working
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks

Technical Requirements

• Computer (PC only)
• Windows Vista is not accepted at this time
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features
• A computer with the basic following specs: 2 GB RAM minimum, 80 GB hard drive, single core 1.4 GHz
• Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and macOS 10