Virtual Courtroom Clerk: Zoom Hearing Specialist

St. Clair County, Michigan; Port Huron (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

St. Clair County, Michigan is seeking a Court Clerk I for the Family Division of the Circuit Court.

The role involves coordinating and managing virtual court hearings using Zoom, preparing virtual courtrooms, admitting participants, and maintaining courtroom decorum in a virtual setting. Under supervision, the Clerk will handle scheduling, maintain records, provide technical assistance, and communicate with the public about court processes and access methods.

Qualifications

• Graduation from an accredited high school (GED acceptable) required; supplemented by college coursework and/or certification in a business, legal or office administration field.
• Strong skills using Microsoft Office programs including, but not limited to; Word, Excel, Access and Outlook.
• Previous professional work experience in a business or legal office desired.
• Proven customer service work experience desired.

Responsibilities

• Set up and manage Zoom hearings for court proceedings.
• Admit participants (judges, attorneys, litigants, witnesses, interpreters, etc.) into the virtual courtroom.
• Verify identities of participants as needed.
• Ensure proper courtroom conduct during virtual sessions (muting/unmuting, removing disruptive participants, etc.).
• Provide technical assistance to participants.
• Maintain hearing schedules and update court records as needed.
• Assist with recording or streaming proceedings, when required.
• Ensure compliance with court policies and confidentiality standards.
• Completes accurate and timely transactions in court information system relative to assigned activities.
• Provides high quality, timely and cost-effective court services and information.
• Effectively communicates with the public daily to ensure understanding of court processes, services and options for access in-person, phone and via correspondence.

Skills

Customer service experience

Legal office experience

Education

High school diploma

College coursework in business/legal/office administration

Tools

Microsoft Office

Job description

St. Clair County, Michigan is seeking a Court Clerk I for the Family Division of the Circuit Court.

The role involves coordinating and managing virtual court hearings using Zoom, preparing virtual courtrooms, admitting participants, and maintaining courtroom decorum in a virtual setting. Under supervision, the Clerk will handle scheduling, maintain records, provide technical assistance, and communicate with the public about court processes and access methods.