Virtual Client Service Representative | Entry Level | Remote

AO Globe Life; Meridian (ID); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Bonuses

Licensing support

Equity opportunities

Career growth

Team mentorship

Job summary

AO Globe Life is expanding its remote workforce to support families nationwide. The role focuses on conducting virtual consultations, explaining life and supplemental benefits, and guiding clients through enrollment with professionalism, all from a remote setup.

There is training and licensing support, with monthly and quarterly bonuses, equity opportunities, and clear advancement paths within a collaborative, supportive team culture.

Qualifications

• Strong communication skills for remote client interactions.
• Comfortable presenting information through video meetings.
• Ability to work independently while collaborating with a remote team.

Responsibilities

• Conduct scheduled virtual consultations with families through Zoom.
• Explain available life, accident, and supplemental benefit options.
• Guide clients through enrollment with professionalism and clarity.
• Maintain accurate documentation and ensure compliance with company standards.
• Participate in weekly team meetings, training sessions, and development calls.
• Build professional relationships that support long-term client satisfaction.

Skills

Communication skills

Video meetings

Independent work

Attention to detail

Tools

Zoom

Job description

Join a mission-driven organization dedicated to helping families protect what matters most. AO Globe Life is expanding its remote workforce and seeking motivated professionals who want meaningful work, flexibility, and long-term career growth while supporting individuals and families across the country.

All consultations are scheduled with clients who have requested information—no cold outreach or prospecting required.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Long-term income potential through vested renewals

Clear advancement opportunities into leadership roles

Supportive and collaborative team culture

What You’ll Do

Conduct scheduled virtual consultations with families through Zoom

Explain available life, accident, and supplemental benefit options

Guide clients through the enrollment process with professionalism and clarity

Maintain accurate documentation and ensure compliance with company standards

Participate in weekly team meetings, training sessions, and development calls

Build professional relationships that support long-term client satisfaction

Who Thrives in This Role

Strong communicators comfortable presenting information through video meetings

Organized professionals with strong attention to detail

Individuals motivated by personal growth and professional development

Candidates who work well independently while collaborating with a remote team

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.

Through a remote-first workforce and a culture built on mentorship, service, and integrity, AO Globe Life continues to offer meaningful career opportunities for professionals who want to make a real impact.