Virtual Client Relations Specialist

AIL; United States; Remote; USD 30,000 - 80,000; Full time

Benefits offered by this job

Equity opportunity (3%) for qualifying

Monthly and quarterly bonus potential

Remote role with flexible scheduling

Licensing support provided

No cold outreach — inbound leads

Job summary

AO Globe Life is seeking a motivated, remote-friendly professional to join our mission-driven team. This 100% remote, independent contractor role focuses on inbound client engagement, licensing training, and mentorship to build lasting careers.

You will conduct virtual consultations, guide clients through enrollment, and develop relationships while receiving structured onboarding and ongoing support. This position offers flexible scheduling and growth potential within a supportive, people-first

Qualifications

• Be at least 18 years of age and legally eligible to work in the United States.
• Provide own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
• Obtain Life & Health Insurance License before conducting licensed activities.
• Complete required pre-licensing coursework, examinations, and state licensing requirements at candidate’s expense.
• Training, mentorship, licensing guidance, and ongoing professional development are provided.

Responsibilities

• Conduct virtual consultations with clients via Zoom.
• Take part in continued mentorship and team development.
• Focus on delivering excellent, client-centered service.
• Handle documentation accurately and stay on top of follow-ups.
• Support clients throughout the enrollment process with clarity and professionalism.
• Walk individuals and families through personalized supplemental benefit options.
• Cultivate long-term client relationships.

Skills

Communication skills

Customer service

Self-motivation

Virtual meetings

Tools

Zoom

Job description

AO Globe Life is growing our fully remote team and hiring team members who want more than just a job—a mission-driven career. This role fits recent or soon-to-be graduates in business, marketing, or communications, as well as anyone drawn to a service-first, people-focused environment. With comprehensive training, a steady stream of inbound client interest, and structured mentorship, you can build a meaningful career from anywhere in the United States.

Core Responsibilities

• Conduct virtual consultations with clients via Zoom
• Take part in continued mentorship and team development
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism
• Walk individuals and families through personalized supplemental benefit options
• Cultivate long-term client relationships

You’re a Good Fit If You Have

• A service-minded, mission-driven attitude
• Capable of obtaining required licensing, if applicable to the position
• Confident in virtual meetings and familiar with digital tools
• Prior customer service or consultative experience is a plus, not required
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• Strong communication and people skills

Perks & Benefits

• Equity opportunity (3%) for qualifying team members
• Monthly and quarterly bonus potential
• Growing income through renewals
• Weekly performance-based pay
• Complete training and licensing support provided
• No cold outreach — leads are inbound
• A collaborative, people-first team environment
• 100% remote role with flexible scheduling
• A real path into leadership

About AO Globe Life

For more than seven decades, AO Globe Life has supported union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first organization, we focus on integrity, flexibility, and helping our team members build lasting careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.