Virtual Client Experience Specialist

AIL; United States; Remote; USD 50,000 - 85,000; Full time

Benefits offered by this job

Licensing support

Monthly/quarterly bonuses

Inbound leads — no cold outreach

Weekly pay based on performance

Growth path into leadership

Fully remote, flexible schedule

Equity opportunity for qualifying team

People-centered culture

Renewal-based income growth

Job summary

AO Globe Life offers a fully remote, entry-level opportunity for graduates in business, marketing, or communications. You’ll receive structured training, mentorship, and a steady inbound client flow, enabling growth from anywhere in the U.S.

The role focuses on client-first service, enrollment guidance, and ongoing professional development within a supportive team. Compensation is commission-based with licensing and training support, plus growth opportunities.

Qualifications

• Must have reliable internet and a Windows laptop with webcam.
• Strong communication and people skills.
• Able to obtain necessary professional licensing.
• Eligible to work in the United States.
• Organized, self-motivated, and comfortable working independently.
• Prior customer service or consultative experience is a plus, not required.
• Familiarity with virtual tools and video meetings.

Responsibilities

• Provide attentive, client-first service.
• Cultivate long-term client relationships.
• Walk clients through enrollment clearly and professionally.
• Participate in ongoing mentorship, professional development, and team training.
• Keep digital records accurate and manage timely follow-up.
• Lead virtual Zoom consultations with clients.
• Present supplemental benefit options tailored to each individual or family.

Skills

Reliable internet

Windows laptop + webcam

Strong communication

Licensing eligibility

US work eligibility

Self-motivated & organized

Customer service experience

Video conferencing tools

Tools

CRM tooling

Zoom/Video meetings

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day

• Provide attentive, client-first service
• Cultivate long-term client relationships
• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training
• Keep digital records accurate and manage timely follow-up
• Lead virtual Zoom consultations with clients
• Present supplemental benefit options tailored to each individual or family

What We’re Looking For

• Reliable internet connection plus a Windows laptop/PC with webcam
• Passionate about helping others and contributing to a mission-driven organization
• Strong communication and people skills
• Able to obtain any necessary professional licensing, where applicable
• Eligible to work in the United States
• Organized, self-motivated, and comfortable working independently
• Prior customer service or consultative experience is a plus, not required
• Ease with virtual tools and video meetings

Compensation & Perks

• Full licensing and training support included
• Bonuses paid monthly and quarterly
• Inbound client interest — no cold outreach
• Weekly pay based on performance
• Defined growth path into leadership
• Fully remote, flexible schedule
• 3% equity opportunity for qualifying team members
• A supportive, people-centered culture
• Opportunities for renewal-based income growth

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.