Virtual CIO: Strategy, Growth & IT Roadmaps

Kelley-Create; Medford (OR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Flexible Spending

Supplemental insurance

401K with company match

Profit Sharing upon goal attainment

Paid Vacation

Paid Holidays

Ongoing training opportunities

Job summary

Kelley Create is seeking an IT vCIO in Medford, OR to align client technology with business strategy and drive satisfaction and retention. You will engage at a strategic level, manage pre-sales through post-sales activities, and serve as the primary client contact for questions or concerns.

The role emphasizes developing strategic technology plans, budgets, and roadmaps, while maintaining strong relationships with clients and internal teams. You will also oversee onboarding and quarterly reviews.

Qualifications

• Minimum of five years’ experience in an IT support or consulting role.
• Minimum of five years’ experience with O365, Windows Servers and supporting technologies.
• Minimum of five years’ experience with LAN and WAN configuration, setup, and troubleshooting.
• Minimum of five years’ experience providing excellent exceptional service directly to end users.

Responsibilities

• Develop and maintain a trusting professional relationship with each assigned client.
• Schedule, prepare, and lead the Strategic Technology Planning (STP) process for all assigned clients.
• Identify upsell/cross-sell opportunities that align with client-stated objectives and unique business goals.
• Engage with client at a strategic level to align technology to business objectives and goals.
• Develop technology roadmaps and budgets.
• Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements applicable to assigned clients.
• Review project proposals in collaboration with Professional Services team.
• Respond to and resolve issues and escalations with patience, respect, and professionalism.

Skills

Strategic planning

Relationship building

Trusted Advisor

Customer service

Communication

Multi-tasking

On-call support

Writing skills

Education

BA/BS in related field

Tools

O365

Windows Server

Visio

MS Office

Job description

Kelley Create is seeking an IT vCIO in Medford, OR to align client technology with business strategy and drive satisfaction and retention. You will engage at a strategic level, manage pre-sales through post-sales activities, and serve as the primary client contact for questions or concerns.

The role emphasizes developing strategic technology plans, budgets, and roadmaps, while maintaining strong relationships with clients and internal teams. You will also oversee onboarding and quarterly reviews.