Virtual Banking Concierge & Pilot Innovator

JPMorgan Chase & Co.; Columbus (OH); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. seeks a Virtual Banker II for the Garage in Columbus, OH, or Plano, TX. You will engage clients via phone and video, offering tailored financial solutions and fostering lasting relationships in a test-and-learn environment.

The ideal candidate has 1+ year sales experience in retail banking, strong communication skills, and the ability to learn new products quickly. This on-site role emphasizes hospitality and risk-compliant service delivery.

Qualifikationen

• 1+ years of sales experience in Retail Banking or Financial Services.
• Excellent communication skills for phone, video, and email interactions.
• Ability to learn new products, procedures, and digital tools quickly.
• Team player with a customer-first mindset.

Aufgaben

• Pilot and implement new solutions and processes in test-and-learn initiatives.
• Deliver client-first service with a welcoming, hospitable atmosphere and build relationships.
• Use analytics and digital tools to inform work and identify improvement opportunities.
• Build strong partner and client relationships to execute Garage Tests and align with business drivers.
• Guide clients in using Chase mobile app and Chase.com for self-service features.

Kenntnisse

Sales experience

Excellent communication

Relationship building

Ausbildung

High school diploma

Jobbeschreibung

JPMorgan Chase & Co. seeks a Virtual Banker II for the Garage in Columbus, OH, or Plano, TX. You will engage clients via phone and video, offering tailored financial solutions and fostering lasting relationships in a test-and-learn environment.

The ideal candidate has 1+ year sales experience in retail banking, strong communication skills, and the ability to learn new products quickly. This on-site role emphasizes hospitality and risk-compliant service delivery.