Virtual Banker I - Client-First Banking & Tech

Aumni; Plano (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Chase is hiring a Virtual Banker I in Plano, Texas. You will represent the brand with hospitality, assisting clients by phone, promoting Chase solutions, and guiding customers through digital tools like the Chase Mobile App.

Focus is on delivering exceptional customer service, building relationships, and staying current on product offerings and regulatory requirements. This role emphasizes a client-first approach and teamwork within Consumer Banking.

Qualifications

• Demonstrated client-first attitude in service interactions.
• Strong relationship-building and communication with clients.
• Ability to learn banking products, services, and procedures quickly.

Responsibilities

• Deliver attentive, friendly service with a client-first mindset.
• Exceed client expectations and create a warm environment.
• Handle inbound calls, identify financial needs, and offer personalized solutions.

Skills

Client-first attitude

Relationship-building

Effective communication

Product knowledge

Team collaboration

Compliance awareness

Customer service experience

High school diploma

Education

High school diploma or GED

Job description

Chase is hiring a Virtual Banker I in Plano, Texas. You will represent the brand with hospitality, assisting clients by phone, promoting Chase solutions, and guiding customers through digital tools like the Chase Mobile App.

Focus is on delivering exceptional customer service, building relationships, and staying current on product offerings and regulatory requirements. This role emphasizes a client-first approach and teamwork within Consumer Banking.