Virtual Assistant – Scheduler (Home Care Experience Required)

Friendly Faces Senior Care; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Stable remote work

US-based agency exposure

Potential for long-term placement

Job summary

Talantir is hiring a Virtual Scheduler to support a private-pay, non-medical in-home care agency. You will work remotely to schedule caregiver shifts, handle call-outs, and coordinate with clients and caregivers with a strong emphasis on accuracy and communication.

The role requires 1–2 years in private-pay home care scheduling, experience with WellSky/ClearCare preferred, and a detail-oriented, independent mindset.

Qualifications

• 1–2 years of experience in a private-pay in-home care scheduling role.
• Experience scheduling caregiver shifts in home care environments.
• Strong understanding of caregiver availability, shifts, call-outs, and coverage.
• Proficient English communication, both written and verbal.

Responsibilities

• Schedule and manage caregiver shifts.
• Handle call-outs and last-minute changes and coverage needs.
• Communicate professionally with caregivers and clients.
• Maintain accurate schedules and documentation in scheduling software.
• Support day-to-day operational scheduling tasks.

Skills

Highly organized

Strong English communication

Independent and process-driven

Reliable internet connection

Tools

WellSky / ClearCare

Job description

About the Role

We are seeking an experienced Virtual Scheduler to support a private-pay, non-medical in-home care agency. This role is ideal for a detail-oriented VA who understands the fast pace of home care scheduling and can confidently communicate with caregivers and clients.

Required Experience

• 1-2 years of experience working with a private-pay in-home care agency
• Hands-on scheduling experience in a home care environment
• Prior use of WellSky (ClearCare) preferred
• Strong understanding of caregiver availability, shift coverage, and call-outs

Key Responsibilities

• Schedule and manage caregiver shifts
• Handle call-outs, last-minute changes, and coverage needs
• Communicate professionally with caregivers and clients
• Maintain accurate schedules and documentation in scheduling software
• Support day-to-day operational needs related to scheduling

Required Skills

• Experience using WellSky / ClearCare (preferred)
• Strong verbal and written English communication
• Highly organized and detail-oriented
• Ability to work independently and follow processes
• Reliable internet connection and quiet work environment

Why Work With Us

• Stable, ongoing remote work
• Supportive team and clear expectations
• Opportunity to work with U.S.-based home care agencies
• Potential for long-term placement with the right fit