Virtual Assistant

Lensa; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking a detail-oriented Virtual Assistant to support administrative tasks in a remote setting. The ideal candidate will possess strong communication skills, organizational abilities, and prior experience in a similar role. This position offers competitive compensation and benefits, including paid time off and career growth opportunities.

Benefits

Paid time off

Health coverage

Retirement plans

Paid training

Casual work environment

Qualifications

• Experience in a BPO environment preferred.
• Excellent English communication skills required.
• High-speed internet connection (20Mbps+) necessary.

Responsibilities

• Perform various administrative duties.
• Manage emails, calls, and scheduling.
• Input information accurately into databases.

Skills

Communication

Organization

Problem Solving

Attention to Detail

Time Management

Multitasking

Education

Experience as a Virtual Assistant or Office Admin Assistant

Tools

MS Office

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The primary responsibilities include supporting the Executive Assistant, managing administrative tasks, and ensuring efficient workflow. The ideal candidate should have excellent English communication skills, a strong work ethic, and prior administrative experience. You should be capable of handling projects independently and delivering high-quality work.

Position Responsibilities

• Perform various administrative duties
• Input information accurately into databases
• Maintain up-to-date filing systems
• Support team activities and communication
• Manage emails, calls, and scheduling
• Book travel arrangements
• Manage contact lists and records
• Prepare spreadsheets and presentations
• Meet productivity and accuracy standards
• Handle sensitive information confidentially
• Follow company policies and workflows
• Perform additional administrative tasks as needed

Candidate Qualifications

We encourage all positive, motivated, and confident applicants to apply. Qualified candidates typically possess:

• Experience as a Virtual Assistant or Office Admin Assistant (preferably in a BPO environment)
• Knowledge of office management systems
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and organizational skills
• Attention to detail and problem-solving abilities
• Strong communication skills, both written and verbal
• Ability to multitask effectively
• High-speed internet connection (20Mbps+)
• Typing speed of 20+ words per minute

Compensation and Benefits

We offer competitive compensation based on experience, along with benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a casual work environment. Specific benefits may vary by location.

Physical Requirements

This role is primarily sedentary, requiring long periods of sitting and computer use. Occasional movement and lifting up to 40 pounds may be necessary.

Conditions of Employment

• Must be authorized to work in the respective country
• Willing to undergo background checks and drug screening

Equal Opportunity Statement

We are committed to diversity and provide equal employment opportunities. Discrimination or harassment based on any protected characteristic is not tolerated.

About MCI

MCI is a leading provider of BPO, IT services, and customer experience solutions, recognized for rapid growth and industry leadership. We operate multiple facilities across the globe and employ over 10,000 professionals.

This description provides a general overview and is not exhaustive. Responsibilities and requirements may evolve. Employment is at-will, and the employer reserves the right to amend this description at any time.