Virtual Administrative and Executive Assistant

Online Team Member; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

Online Team Member in the United States is seeking an organized Virtual Assistant with 2+ years in admin, executive support, or project management to support growing service-based businesses. If you are detail-oriented, a strong communicator, tech-fluent, and able to handle multiple priorities without dropping the ball, you might be a great fit.

You’ll handle client communication, CRM management, project and schedule coordination, and light marketing tasks.

Qualifications

• Excellent English — both written and verbal; professional phone presence is a must
• Strong Communication — confident with emails, scripts, client updates, and documentation
• Project Literacy — able to read job scopes, contracts, and client requests with accuracy
• Organizational Strength — juggle tasks, follow up consistently, and ensure no detail is missed
• Tech-Savvy — comfortable with Google Workspace, Slack, ClickUp, CRMs, and open to learning new systems
• Client-Focused — personable, friendly, and able to build trust with customers and internal teams
• Proactive Problem-Solver — you anticipate challenges and take initiative without being told

Responsibilities

• Respond to emails, follow up with leads, manage calls, and build strong client relationships.
• Use tools like HubSpot, Jobber, Salesforce, or similar to track interactions and manage pipelines.
• Book appointments, coordinate painting/construction projects, and optimize schedules for field teams.
• Assist marketing with content for emails and social media; create simple graphics with Canva or Adobe Express.
• Research tools and best practices to streamline operations and improve customer experience.

Skills

Excellent English

Strong Communication

Project Literacy

Organizational Strength

Tech-Savvy

Client-Focused

Proactive Problem-Solver

Tools

Google Workspace

Slack

ClickUp

CRM software

Job description

To qualify for this position, please include:

• Your updated resume
• A link to your video introduction

Are you an organized, proactive Virtual Assistant with a background in admin, executive support, or project management? We're hiring multiple VAs to support growing service-based businesses — and you may be the perfect fit. We’re looking for detail-oriented assistants with 2+ years of experience who are confident communicators, comfortable with tech, and able to handle multiple priorities without dropping the ball. If you’re the kind of person who brings structure to chaos, keeps projects on track, and takes pride in delivering a great client experience — we’d love to hear from you.

Client Communication & Support

Respond to emails, follow up with leads, manage calls, and build strong client relationships.

CRM Management

Use tools like HubSpot, Jobber, Salesforce , or similar to track interactions, update records, and manage client pipelines.

Project & Schedule Coordination

Book appointments, coordinate painting/construction projects, and optimize schedules for field teams and crews.

Marketing Assistance

Help with content creation for emails and social media. Use Canva or Adobe Express to design simple graphics and visual assets.

Digital Resourcefulness

Research tools, platforms, and best practices to streamline operations and improve the customer experience.

You’ll Stand Out If You Have Experience In...

• The painting, construction, or contracting industries
• Real estate support or property management (especially if renovation-related)
• Service businesses like landscaping, roofing, HVAC, plumbing, or electrical work
• Industry familiarity is a major plus, but not required.

Must-Have Skills & Qualities

• Excellent English — both written and verbal; professional phone presence is a must
• Strong Communication — confident with emails, scripts, client updates, and documentation
• Project Literacy — able to read job scopes, contracts, and client requests with accuracy
• Organizational Strength — juggle tasks, follow up consistently, and ensure no detail is missed
• Tech-Savvy — comfortable with Google Workspace, Slack, ClickUp, CRMs, and open to learning new systems
• Client-Focused — personable, friendly, and able to build trust with customers and internal teams
• Proactive Problem-Solver — you anticipate challenges and take initiative without being told

Bonus Skills (Not Required, But Great to Have)

• Canva/Adobe design experience
• Social media content scheduling & engagement
• QuickBooks or invoicing tools
• Lead management or sales follow-up

Why This Role Matters

You’ll be the engine that keeps operations running smoothly and clients feeling supported. Your contributions will directly free up time for leadership to focus on growth, service quality, and big-picture strategy.

Ideal Personality Profile

• Self-starter with initiative
• Clear, professional communicator
• Calm, confident multi-tasker
• Positive and collaborative team player