VIP Valet & Guest Services Champion

Towne; Florida; On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k plan

Job summary

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests, manage parking, assist with luggage, and help with other guest services. The role requires friendly, efficient service and accurate handling of vehicle keys and payments.

The position involves open availability with weekend and PM shifts, and benefits such as insurance options and 401k. Training is provided to ensure top-notch service to our guests.

Qualifications

• High school diploma or GED
• Valid driver’s license for your state or within commuting distance
• One month related experience or training, or equivalent education/experience
• Knowledge of principles and processes for providing customer service
• Ability to read and write standard English and understand instructions/memos
• Ability to perform basic arithmetic with money and time formats
• Operating a manual transmission is desirable; parallel parking skills preferred

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Parks and retrieves vehicles while driving slowly and cautiously.
• Assists guests with bell services and luggage storage as needed.
• Opens all vehicle and hotel doors for guests.
• Explains parking rates and retrieval procedures to guests upon arrival.
• Issues claim checks and maintains ticket information for vehicles in the valet system.
• Calculates and collects revenue for vehicles when needed.

Skills

Customer service

Reading

Writing

English language

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests, manage parking, assist with luggage, and help with other guest services. The role requires friendly, efficient service and accurate handling of vehicle keys and payments.

The position involves open availability with weekend and PM shifts, and benefits such as insurance options and 401k. Training is provided to ensure top-notch service to our guests.