VIP Services Lead - Premium Guest Experience

Six Flags Fiesta Texas; San Antonio (TX); Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Free park entry for employee & guest

Guest tickets for friends/family

Food & merchandise discounts

Flexible scheduling

Daily & weekly pay

Zusammenfassung

Six Flags Fiesta Texas invites an experienced Premium Services Supervisor to lead a team delivering VIP experiences. You will manage VIP Tours, the VIP Lounge, cabana rentals, and mobility services while training staff and upholding high guest-service standards.

The role requires strong leadership, flexibility for nights/weekends/holidays, and proficiency with POS systems. Seasonal position with competitive perks and pay.

Qualifikationen

• At least 18 years old.
• Previous leadership or supervisory experience preferred.
• TABC and Food Handling Certification
• Strong leadership and communication skills
• Ability to train and motivate a team
• Flexible availability, including nights, weekends, and holidays
• Proficiency in operating POS systems and handling transactions
• Excellent problem-solving and conflict-resolution skills

Aufgaben

• Lead and coach team members to deliver outstanding service across Premium Services.
• Oversee VIP Tours to ensure engaging, informative experiences.
• Manage the VIP Lounge by supervising hosts and maintaining service standards.
• Oversee Cabana Rentals, ensuring cleanliness and policy adherence.
• Monitor Mobility Rentals and ensure proper instruction and equipment care.
• Assist with Retail Sales, including POS operations and upselling premium services.
• Maintain cleanliness and efficiency in all Premium Services areas.
• Resolve guest concerns in a timely, professional manner.
• Ensure compliance with park policies, safety regulations, and guest service standards.

Kenntnisse

Leadership

Team Training

POS Proficiency

Customer Service

Communication

Flexibility

Problem Solving

Shift Supervision

Tools

POS systems

Jobbeschreibung

Six Flags Fiesta Texas invites an experienced Premium Services Supervisor to lead a team delivering VIP experiences. You will manage VIP Tours, the VIP Lounge, cabana rentals, and mobility services while training staff and upholding high guest-service standards.

The role requires strong leadership, flexibility for nights/weekends/holidays, and proficiency with POS systems. Seasonal position with competitive perks and pay.