Premium Services Supervisor

Six Flags Fiesta Texas; San Antonio (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free park entry for employee & guest

Guest tickets for friends/family

Food & merchandise discounts

Flexible scheduling

Daily & weekly pay

Job summary

Six Flags Fiesta Texas invites an experienced Premium Services Supervisor to lead a team delivering VIP experiences. You will manage VIP Tours, the VIP Lounge, cabana rentals, and mobility services while training staff and upholding high guest-service standards.

The role requires strong leadership, flexibility for nights/weekends/holidays, and proficiency with POS systems. Seasonal position with competitive perks and pay.

Qualifications

• At least 18 years old.
• Previous leadership or supervisory experience preferred.
• TABC and Food Handling Certification
• Strong leadership and communication skills
• Ability to train and motivate a team
• Flexible availability, including nights, weekends, and holidays
• Proficiency in operating POS systems and handling transactions
• Excellent problem-solving and conflict-resolution skills

Responsibilities

• Lead and coach team members to deliver outstanding service across Premium Services.
• Oversee VIP Tours to ensure engaging, informative experiences.
• Manage the VIP Lounge by supervising hosts and maintaining service standards.
• Oversee Cabana Rentals, ensuring cleanliness and policy adherence.
• Monitor Mobility Rentals and ensure proper instruction and equipment care.
• Assist with Retail Sales, including POS operations and upselling premium services.
• Maintain cleanliness and efficiency in all Premium Services areas.
• Resolve guest concerns in a timely, professional manner.
• Ensure compliance with park policies, safety regulations, and guest service standards.

Skills

Leadership

Team Training

POS Proficiency

Customer Service

Communication

Flexibility

Problem Solving

Shift Supervision

Tools

POS systems

Job description

Job Type: Seasonal
Pay Rate:$16/hr.
Category:In-Park Revenue
Location:Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE

This is a seasonal leadership position atSix Flags Fiesta TexasinSan Antonio, TX. This role offerscompetitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available.

Job Type: Seasonal
Pay Rate:$16/hr.
Category:In-Park Revenue
Location:Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE

This is a seasonal leadership position atSix Flags Fiesta TexasinSan Antonio, TX. This role offerscompetitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available.

Overview:

Premium ServicesSupervisor

Responsibilities:

ThePremium Services Supervisoris responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations forVIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests.

HOW YOU WILL DO IT

• Lead and coach team membersto deliver outstanding service in all Premium Services areas.
• Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience.
• Manage the VIP Loungeby supervising hosts and ensuring top-tier service.
• Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service.
• Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained.
• Assist with Retail Sales, including POS operations and upselling premium services.
• Maintain cleanliness and efficiencyin all Premium Services areas.
• Resolve guest concernsin a timely, professional manner.
• Ensure compliancewith park policies, safety regulations, and guest service standards.

Qualifications:

• At least 18 years old
• Previous leadership or supervisory experience preferred
• TABC and Food Handling Certification
• Strong leadership and communication skills
• Ability to train and motivate a team
• Flexible availability, including nights, weekends, and holidays
• Proficiency in operating POS systems and handling transactions
• Excellent problem-solving and conflict-resolution skills

OTHER NOTES

This job description is intended to reflect the core responsibilities of the role, but duties may be adjusted as needed.