VIP Lounge Representative - The Cosmopolitan

MGM Resorts International; Las Vegas (NV); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Free meals in Cosmopolitan employee-d…

Free parking on and off-shift at all,

Professional and personal development…

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

MGM Resorts International is seeking a VIP Lounge Representative at The Cosmopolitan of Las Vegas. You will greet VIP guests, handle registrations, and fulfill bespoke concierge requests to create memorable experiences.

The ideal candidate has 1 year of front desk/guest services experience, strong customer service, and must be 21+. This part-time role offers defined shifts, weekend/holiday availability, and benefits typical of MGM Resorts properties.

Qualifications

• HSC/GED or better; minimum education requirement listed.
• 1 year of front desk or concierge experience preferred.
• Strong customer service and interpersonal skills required.

Responsibilities

• Greet VIP guests and assist with check-in/check-out
• Address inquiries and fulfill bespoke concierge requests
• Process charges and credits; balance cash and transactions per policy
• Coordinate with hotel departments to ensure guest satisfaction

Skills

Front Desk experience

Guest Services

Concierge

Customer Service

Education

High school diploma or GED

Tools

Cash handling

Job description

VIP Lounge Representative - The Cosmopolitan### VIP Lounge Representative - The CosmopolitanApply: Property - The Cosmopolitan: Part time: Posted Today: End Date: November 1, 2026 (4 days left to apply): 280763Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB**:As a VIP Lounge Representative at The Cosmopolitan of Las Vegas, you'll epitomize the pinnacle of hospitality, ensuring every guest receives a heartfelt welcome and an unparalleled sense of appreciation from their initial contact. Your duties span from facilitating seamless hotel registrations to fulfilling bespoke concierge requests, all aimed at curating unforgettable experiences for our esteemed guests.By intuitively grasping each guest's individual narrative and requirements, you'll take ownership of their journey, crafting extraordinary moments and memories that resonate long after their departure! **THE STARTING PAY RATE:** $22.50 / Per Hour **THE DAY-TO-DAY:*** Greet VIP customers, answer questions, facilitate guest reservations, and verify if special requests/amenities were delivered* Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest* Resolve guest bills with casino hosts for any additional food, beverages, or show tickets* Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures **THE IDEAL CANDIDATE:*** Must be 21 years of age or older* High school diploma or GED* One (1) year of prior relevant Front Desk or Concierge experience preferred* One (1) year of prior relevant Guest Services experience in a similar resort setting preferred* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders* Must be able to work various shifts, including weekends and all holidays **THE PERKS & BENEFITS:*** Free meals in our Cosmopolitan employee dining room* Free parking on and off-shift at all MGM Resorts properties* Professional and personal development opportunities through employee programs and network groups* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts **VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12858 Are you ready to **JOIN THE SHOW**? Apply today!### About UsAt MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.