VIP Host - Luxury Dining Experience

The h.wood Group; New York (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dental and Vision insurance

Job summary

The h.wood Group is seeking experienced Hosts for Lady Delilah to join our team in New York. You will be the face of the restaurant, delivering a first-class guest experience with a guest-first attitude, strong service commitment, and excellent communication.

Open availability is preferred; responsibilities include greeting guests, guiding seating, managing reservations, and coordinating with staff to ensure a seamless dining experience. Must be 21+ and able to work in the United States.

Qualifications

• Minimum 1 year experience as a host in a high-volume, fine dining setting.
• Must be 21+ years of age.
• Must be authorized to work in the United States.

Responsibilities

• Greet and escort guests to tables in a gracious and professional manner.
• Interact with guests and staff to ensure an exemplary dining experience.
• Greet and acknowledge VIPs in a professional manner.
• Control the flow of guests entering the restaurant and bar.
• Anticipate guest needs and respond with urgency.
• Maintain a clean and sanitized work environment.
• Answer phone calls and direct them to the appropriate department.
• Oversee daily restaurant reservations and seating assignments when needed.
• Communicate special requests and VIP requirements to management.
• Act as a brand ambassador for the company.

Skills

Customer service

Communication

Time management

Teamwork

Professional demeanor

Job description

The h.wood Group is seeking experienced Hosts for Lady Delilah to join our team in New York. You will be the face of the restaurant, delivering a first-class guest experience with a guest-first attitude, strong service commitment, and excellent communication.

Open availability is preferred; responsibilities include greeting guests, guiding seating, managing reservations, and coordinating with staff to ensure a seamless dining experience. Must be 21+ and able to work in the United States.