Host

The h.wood Group; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Dental and Vision insurance with company contribution after 60 days.

Job summary

A leading hospitality company in Dallas is seeking Hosts for its new location. The ideal candidate will have experience in a fine dining environment, showcasing strong communication and time management skills in a team-centric atmosphere. This position offers a wealth of opportunities to provide exceptional guest service in an inviting dining experience.

Qualifications

• Minimum 1 year experience as a host in a high-volume, fine dining setting.
• Must have excellent time management skills.
• Must have attention to detail and willingness to deliver exceptional customer service.

Responsibilities

• Greet and escort guests to tables in a gracious and professional manner.
• Interact with guests and staff to ensure an exemplary dining experience.
• Control the flow of guests and anticipate their needs.

Skills

Communication

Customer Service

Teamwork

Time Management

Job description

ABOUT US:
The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, and Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

ROLE SUMMARY:
Opening this Fall, Delilah Dallas is seeking Hosts to warmly welcome guests and ensure a smooth and inviting start to their dining experience. As the first point of contact, Hosts are essential in creating a friendly and professional atmosphere while managing reservations and guest flow. The ideal candidate is personable, attentive, and service-minded, with strong communication skills and a passion for hospitality. We’re looking for individuals who work well on a team, take initiative, and contribute to a positive guest-focused environment. Open availability is preferred.

We will begin interviews at the end of July.

RESPONSIBILITIES:

• Greet and escort guests to tables in a gracious and professional manner.
• Interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all guests have an exemplary dining experience.
• Greet and acknowledge VIPs in a professional manner.
• Control the flow of guests coming into the restaurant and bar.
• Anticipate guest needs and respond appropriately with a sense of urgency.
• Maintain a proactive approach to solving any guest questions or problems.
• Direct guest to the appropriate waiting area and provide table updates.
• Bid farewell to guests, using their name, and encouraging them to return to the restaurant.
• Maintain a clean and sanitized work environment.
• Answer phone calls and direct them to the appropriate department.
• Assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information.
• Oversee daily restaurant reservations and pre-assigns seating when necessary.
• Communicate with management regarding special orders, cake orders, special requests, and VIP requests.
• Shut down podium and reorganize host stand at end of a shift.
• Ensure that all lost items are returned to management.
• Act as a brand ambassador for the company.
• Ensure compliance of all procedures and policies set forth by the company, division, and Health Department.
• Perform all opening and closing duties as assigned.

REQUIREMENTS:

• Minimum 1 year experience as a host in a high-volume, fine dining setting.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and be able to work as part of a team.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have attention to detail and willingness to deliver exceptional customer service.

BENEFITS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.