Server Assistant

The h.wood Group; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dental and Vision insurance

Job summary

The h.wood Group is hiring a Server Assistant for Lady Delilah’s opening this Fall. You will support servers, welcome guests, and help maintain a pristine dining environment in a fast-paced luxury setting. Open availability is preferred.

Ideal candidates have energy, excellent communication, and a can-do attitude, with the ability to stand for long shifts and work collaboratively to deliver impeccable service. Previous experience in high-end dining is valued.

Qualifications

• Must have NY Certified Food Handlers card.
• Must be 21+ years old.
• Authorized to work in the United States.
• Experience in a high-end, high-volume restaurant preferred.
• Stand for up to 8 hours; lift up to 30 lbs.
• Excellent time management and professional demeanor.
• Reliable, responsible and trustworthy.
• High energy with strong communication; team player.
• Attention to detail and exceptional customer service.

Responsibilities

• Anticipate guest needs and assist servers to ensure satisfaction.
• Maintain cleanliness of stations, booths, chairs, and floors.
• Assist in opening/closing duties and restocking as needed.
• Communicate guest needs or incidents to management and staff.
• Adhere to health and safety regulations at all times.

Skills

Communication

Time management

Attention to detail

Professional demeanor

Reliability

Team player

Education

NY Certified Food Handlers Card

Job description

The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

ROLE SUMMARY:

Opening this Fall, Lady Delilah is currently hiring experienced and talented Server Assistants. The Server Assistant will provide personalized and immaculate guest service and an elegant dining experience by anticipating and providing for all guest needs/requests. They will assist in cleaning and resetting tables as well as maintaining cleanliness in common areas of the restaurant. Server Assistants will also assist servers with all aspects of service as required. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work in a fast- paced environment. Open availability is preferred.

RESPONSIBILITIES:

• Works with a sense of urgency to anticipate the needs of customers and other team members.
• Assists servers with food &beverage service to ensure guest satisfaction.
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Responsible for keeping the back of the restaurant clean and organized.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs comments or incidents.
• Cleans all spills immediately and notifies other staff members about potential hazards.
• Ensures compliance with all health and safety regulations.
• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• A valid NY Certified Food Handlers card is required.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Previous relevant experience in a high-end, high-volume restaurant is preferred.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and able to work as part of a team.
• Must have attention to detail and willingness to deliver exceptional customer service.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.