VIP Door Host - Part Time

PENN Entertainment; Lawrenceburg, Bay Lake (KY, FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fun environment with an established industry leader in entertainment. This role offers the chance to engage with guests, ensuring their experience is enjoyable while upholding company standards. You'll be part of a vibrant team that values diversity and sustainability, contributing to an exciting atmosphere where every day brings new challenges. If you're ready to work in a fast-paced setting, interact with a diverse clientele, and provide top-notch service, this opportunity is perfect for you. Embrace the thrill of the entertainment industry and take your career to the next level!

Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED equivalent required.

Responsibilities

• Enforce age requirements and maintain guest appearance standards.
• Operate cash register and manage cash transactions.
• Provide excellent customer service and respond to guest inquiries.

Skills

Customer Service

Communication Skills

Ability to Work in Crowded Environments

Cash Handling

Education

High School Diploma or GED

Related Experience

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue.
• Identifies and directs VIP guests as indicated by management and VIP representatives.
• Maintains a well-controlled environment for lines that may occur for entry into the venue.
• Operates cash register, takes money, makes change, and accounts for cash and credit receipts.
• Sets stanchions appropriately nightly and for special events held within the venue.
• Assists with special events and promotions as needed.
• Anticipates guest needs when possible.
• Communicates with managers regarding guest requests.
• Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and promotions offered.
• Maintains constant awareness of safety and accident prevention and immediately notifies supervisor if an accident does occur. Informs supervisors of any irregularities existing, guest complaints, or other disputes which cannot be readily resolved.
• May be required to make several costume changes during a scheduled shift.
• Provides Red Carpet Service to every patron and employee.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

BRING US YOUR BEST.

• Must be at least 21 years of age.
• High School Diploma or GED equivalent; or one year of related experience and/or training; or equivalent combination of education and experience.
• Must be able to read, write legibly, understand, and speak English.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must be able to lift and/or move up to 100 lbs.

STARTING SALARY

$14.50

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer