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An established industry player is seeking a dynamic VIP Host to enhance customer experiences and build lasting relationships with high-value guests. This role involves ensuring exceptional service standards, interacting with VIP players, and coordinating exclusive amenities for a memorable visit. The ideal candidate will possess strong communication skills, a solid understanding of the sports betting landscape, and the ability to foster loyalty among high-limit players. Join a vibrant team dedicated to providing an unparalleled experience in a lively environment.
A VIP Host will be responsible for ensuring relationships with VIP customers. Additional responsibilities associated with this position include improving all aspects of customer service, cultivating relationships with VIP customers in the area, offering a variety of amenities to VIP customers, greeting customers, and ensuring a positive customer experience. Perform responsibilities in accordance with all company standards, policies, and procedures within the Sportsbook Department.
ESSENTIAL JOB FUNCTIONS:
QUALIFICATIONS:
PHYSICAL, MENTAL AND WORK ENVIRONMENT:
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).