VIP Guest Services & Events Associate

Osage Casino Tulsa

Tulsa (OK)

On-site

USD 17,000 - 21,000

Full time

6 days ago

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Job summary

Osage Casino Tulsa seeks a friendly, detail-oriented guest services team member to provide top-notch service to club members and casino guests. You will assist with membership signups, explain benefits, and support box office and VIP events to create memorable experiences.

The role requires strong communication, data entry accuracy, and teamwork, with availability for nights and weekends as needed. Osage Nation preference applies.

Qualifications

Must be 18+ and able to work nights and weekends.
Experience in guest services or hospitality preferred.
Ability to use a casino management system may be required.

Responsibilities

Greet and assist guests, ensuring excellent service.
Sign up guests for the Player’s Club and issue cards.
Explain membership benefits and current promotions to guests.
Assist with box office/events ticketing and VIP events.
Maintain accurate guest records and reports as needed.
Support supervisors and other staff with Player’s Club matters.

Skills

Guest service

Communication

Microsoft Office

Data entry

Teamwork

Attention to detail

Education

High School Diploma or GED

Job description

The role requires strong communication, data entry accuracy, and teamwork, with availability for nights and weekends as needed. Osage Nation preference applies.

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