VIP Guest Concierge & Service Stylist

The Langham Chicago; Chicago (IL); On-site; USD 28,171 - 35,211; Full time

Benefits offered by this job

Paid Holidays

Medical, Dental and Vision Insurance

401k plan with employer match

Free meals while on duty

Discounted hotel stays

Job summary

The Langham Chicago is seeking a Guest Service Ambassador to represent the hotel to guests and visitors, providing personalized service during their stay. Responsibilities include greeting arrivals, managing guest inquiries, and maintaining a high level of guest engagement. The ideal candidate should possess strong communication skills and prior experience in hospitality. Salary range is $20.45 to $25.56 per hour, with full-time benefits including medical and paid time off.

Qualifications

• Experience in the hospitality industry in a similar position.
• Previous guest relations training and/or experience preferred.

Responsibilities

• Greet and escort guests upon arrival.
• Maintain knowledge of daily arrivals and departures.
• Personalize guest interactions based on preferences.
• Assist with special requests from guests.

Skills

Guest engagement

Communication skills

Ability to work under pressure

Organizational skills

Education

High school diploma

Job description

The Langham Chicago is seeking a Guest Service Ambassador to represent the hotel to guests and visitors, providing personalized service during their stay. Responsibilities include greeting arrivals, managing guest inquiries, and maintaining a high level of guest engagement. The ideal candidate should possess strong communication skills and prior experience in hospitality. Salary range is $20.45 to $25.56 per hour, with full-time benefits including medical and paid time off.