VIP Guest Concierge & Experiences

Starwood Hotels

Austin (TX)

On-site

USD 42,000 - 64,000

Full time

2 days ago
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Job summary

Starwood Hotels is seeking a VIP Host for Watr at 1 Hotel Austin to create memorable experiences for VIP guests. You will connect with guests, manage VIP reservations, and collaborate with hotel teams to ensure seamless arrival and departure.

The role emphasizes building lasting relationships with guests, concierges, and local partners, while representing the Watr and 1 Hotel Austin brand with professionalism.

Qualifications

  • Strong hospitality focus with guest-centric approach.
  • Ability to build relationships with guests and community partners.
  • Experience handling reservations and guest preferences.

Responsibilities

  • Welcome VIP guests in a warm, personalized manner.
  • Serve as main contact for VIP guests and special occasions.
  • Manage VIP reservations, guest notes, preferences, and follow-ups.

Skills

Hospitality
Guest relations
Reservations
Communication
Networking
CRM
Event coordination

Tools

CRM software
Reservation systems

Job description

Starwood Hotels is seeking a VIP Host for Watr at 1 Hotel Austin to create memorable experiences for VIP guests. You will connect with guests, manage VIP reservations, and collaborate with hotel teams to ensure seamless arrival and departure.

The role emphasizes building lasting relationships with guests, concierges, and local partners, while representing the Watr and 1 Hotel Austin brand with professionalism.

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