VIP Flight Specialist - Remote Global Travel Pro

Lago; United States; A distancia; USD 15.000 - 19.000; Jornada completa

Descripción de la vacante

Lago is seeking an experienced VIP Flight Specialist to manage air travel for a US partner. This remote role spans Serbia, North Macedonia, and the US, with EST business hours and full-time commitment.

You will own the reservation lifecycle, from booking to refunds, across complex international itineraries. The ideal candidate has strong GDS experience (Sabre or Amadeus), deep knowledge of air ticketing and fare rules, and a proven ability to anticipate issues and communicate clearly in a

Formación

• Experience handling reservations and ticketing for domestic and international travel.
• Knowledge of fare rules, exchanges, refunds, and reissues is required.
• Proven ability to build complex itineraries and manage last-minute changes.
• Excellent written and spoken English, and ability to communicate clearly under pressure.
• Comfortable working in a fast-paced, distributed team environment.

Responsabilidades

• Reservations & Ticketing: book, ticket, exchange, reissue, and refund complex itineraries.
• Booking Management & Problem Solving: handle schedule changes and proactive problem resolution.
• Documentation & Team Communication: document changes and coordinate with Serbia and the US teams.
• Other Duties as Assigned: evolve responsibilities as needed and grow with the team.

Conocimientos

GDS experience (Sabre/Amadeus)

Air ticketing & fare rules

International & multi-city itineraries

Attention to detail

English communication

Herramientas

Sabre

Amadeus

Descripción del empleo

Lago is seeking an experienced VIP Flight Specialist to manage air travel for a US partner. This remote role spans Serbia, North Macedonia, and the US, with EST business hours and full-time commitment.

You will own the reservation lifecycle, from booking to refunds, across complex international itineraries. The ideal candidate has strong GDS experience (Sabre or Amadeus), deep knowledge of air ticketing and fare rules, and a proven ability to anticipate issues and communicate clearly in a