VIP Eyewear Sales & Service Specialist

LensCrafters; Providence (RI); On-site; USD 29,000 - 41,000; Full time

Job summary

LensCrafters in Providence, RI is seeking a Sales Associate to deliver an exceptional shopping experience and build brand loyalty through knowledgeable, friendly service. Greet customers, assist with eyewear choices, stay up-to-date on product assortment, and coordinate with management to keep visual standards.

Strong communication and punctuality are essential to succeed. This role emphasizes teamwork, accurate cash handling, and representing LensCrafters as a trusted local brand while

Qualifications

• 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
• Self-motivated, team player

Responsibilities

• Greeting and serving customers.
• Inform merchandisers/managers on stocking needs.
• Ensure all visual standards set forth by management and the company are always maintained.
• Problem-solve for any customer issues and loop in management for assistance.
• Manage complex customer service situations with VIP clientele on a regular basis.
• Remain up-to-date on current product assortment to serve as an informed ambassador of the brand.
• Actively listen and act on any instructions given by management or superior.
• Occasionally assist with opening and closing duties as needed.
• Comply with professional regulations, internal rules and code of conduct set forth by the company and management.
• Attend and participate in occasional work meetings.
• Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise.
• Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands' culture flourishes.

Job description

LensCrafters in Providence, RI is seeking a Sales Associate to deliver an exceptional shopping experience and build brand loyalty through knowledgeable, friendly service. Greet customers, assist with eyewear choices, stay up-to-date on product assortment, and coordinate with management to keep visual standards.

Strong communication and punctuality are essential to succeed. This role emphasizes teamwork, accurate cash handling, and representing LensCrafters as a trusted local brand while