VIP Corporate Travel Consultant & GDS Expert

American Express Global Business Travel; Helena (MT); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Shift premiums for alternative shifts

Travel perks

Job summary

Amex GBT is seeking a VIP Travel Consultant to manage travel for exclusive VIP clients, including executives and entertainment figures. You’ll leverage native GDS expertise and deliver proactive, high-quality service to ensure compliance with travel policies and traveler safety.

The role offers shift premiums for alternative shifts and dual GDS experience, with 24/7 or weekday evening hours. You’ll contribute to a warm, inclusive culture and pursue opportunities for advancement within Amex GBT.

Qualifications

• 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
• Native GDS expertise (Sabre, Apollo, Amadeus)
• Excellent professional communication (written and verbal)
• Attention to detail
• Act with integrity and protect traveler information
• Resolves issues quickly and independently or with supplier
• Teamwork and openness to feedback

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups) in the US
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use of one of our Global Distribution System's (GDS)
• Ensure compliance to customers’ travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Prevent fraudulent callers from trying to book trips afterhours by following our security protocols.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Skills

GDS Sabre

GDS Apollo

GDS Amadeus

Corporate travel knowledge

Strong communication

Problem solving

Tools

GDS platforms

Job description

Amex GBT is seeking a VIP Travel Consultant to manage travel for exclusive VIP clients, including executives and entertainment figures. You’ll leverage native GDS expertise and deliver proactive, high-quality service to ensure compliance with travel policies and traveler safety.

The role offers shift premiums for alternative shifts and dual GDS experience, with 24/7 or weekday evening hours. You’ll contribute to a warm, inclusive culture and pursue opportunities for advancement within Amex GBT.