VIP Corporate Travel Concierge — Remote & Flexible Shifts

Host Agency Reviews, LLC; New York (NY); Remoto; USD 46.000 - 86.000; Tempo pieno

Descrizione del lavoro

Amex GBT is seeking a VIP Travel Consultant to manage travel for exclusive corporate clients, including executives and entertainment figures. You will arrange domestic and international itineraries, apply corporate travel policies, and leverage your GDS expertise to optimize options and service levels.

Join a collaborative team with strong benefits and growth opportunities, and play a key role in delivering exceptional travel experiences while maintaining security and compliance.

Competenze

• 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
• Native GDS expertise (Sabre, Apollo, Amadeus)
• Excellent professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Resolving customer issues quickly and independently / with supplier
• Teamwork and openness to feedback

Mansioni

• Advise and arrange travel for corporate business customers (both individuals and groups) in the US
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use of one of our Global Distribution System's (GDS)
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Prevent fraudulent callers from trying to book trips afterhours by following our security protocols.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Descrizione del lavoro

Amex GBT is seeking a VIP Travel Consultant to manage travel for exclusive corporate clients, including executives and entertainment figures. You will arrange domestic and international itineraries, apply corporate travel policies, and leverage your GDS expertise to optimize options and service levels.

Join a collaborative team with strong benefits and growth opportunities, and play a key role in delivering exceptional travel experiences while maintaining security and compliance.