Remote VIP Corporate Travel Consultant

American Express Global Business Travel; Madison (WI); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Shift premiums for alternative shifts

Flexible benefits

Travel perks

Professional development opportunities

Inclusive culture

Job summary

American Express Global Business Travel is seeking a VIP Travel Consultant to manage travel for exclusive corporate clients, including business executives and entertainers. The role offers shift premiums for non-standard hours and dual GDS experience.

You will arrange complex domestic and international travel, ensure policy compliance, and provide proactive service. Join a warm, inclusive culture with opportunities for career advancement.

Qualifications

• 3+ years corporate travel experience including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
• Strong knowledge of corporate travel policies and regulatory compliance.

Responsibilities

• Advise and arrange travel for corporate customers in the US.
• Conduct analysis and research on travel options and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use of one of our Global Distribution Systems (GDS).
• Ensure compliance to customers’ travel policies, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Prevent fraudulent callers from booking trips after hours by following security protocols.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

VIP travel experience

Customer service oriented

Excellent communication

Tools

Sabre

Amadeus

Apollo

Job description

American Express Global Business Travel is seeking a VIP Travel Consultant to manage travel for exclusive corporate clients, including business executives and entertainers. The role offers shift premiums for non-standard hours and dual GDS experience.

You will arrange complex domestic and international travel, ensure policy compliance, and provide proactive service. Join a warm, inclusive culture with opportunities for career advancement.