VIP Concierge Lounge Ambassador

Crestview Management, LLC

West Conshohocken (PA)

On-site

USD 30,000 - 45,000

Full time

14 days+
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Job summary

A leading hotel management company is seeking a Concierge to enhance guests' experiences by providing personalized assistance at the Concierge Lounge. You will welcome guests, offer local insights, maintain lounge operations, and ensure high service standards in a dynamic hospitality environment.

Qualifications

  • Ability to deal effectively with internal and external customers.
  • Must possess effective listening and clear communication skills.
  • Ability to continuously perform essential job functions.

Responsibilities

  • Greet customers with a friendly welcome.
  • Maintain a clean and organized Concierge Lounge.
  • Field guest complaints and negotiate solutions.

Skills

Customer Service
Communication
Conflict Resolution
Attention to Detail

Job description

A leading hotel management company is seeking a Concierge to enhance guests' experiences by providing personalized assistance at the Concierge Lounge. You will welcome guests, offer local insights, maintain lounge operations, and ensure high service standards in a dynamic hospitality environment.
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