VIP Concierge & Guest Services Associate

ASM Global Group; New York (NY); On-site; USD 23,000 - 33,000; Part time

Job summary

Legends Global is seeking a VIP Guest Services Representative to greet guests at Barclays Center, maintain a pleasant and professional demeanor, and protect the integrity of premium areas by verifying tickets. This part-time role supports VIP services, coordinates with security, and helps ensure a memorable guest experience during events.

Ideal candidates have at least one year of customer service experience, are fluent in English, and can work 5 evenings per week including Fridays, Saturdays,

Qualifications

• One (1) year or more of customer service experience preferred.
• Must be able to read, write and understand English in a working environment.
• Friendly, outgoing personality and good communication skills.

Responsibilities

• Greet guests entering Barclays Center with a smile and maintain a friendly, professional demeanor.
• Protect the premium areas by verifying tickets/credentials.
• Provide directions to clubs, suites, and premium locations within the building.
• Coordinate with Levy Restaurants to meet guests' needs.
• Assist at VIP desks and VIP entryways, address guest questions and comments.

Skills

Customer service

Communication

Professional demeanor

Reliability

Education

High school diploma

Job description

Legends Global is seeking a VIP Guest Services Representative to greet guests at Barclays Center, maintain a pleasant and professional demeanor, and protect the integrity of premium areas by verifying tickets. This part-time role supports VIP services, coordinates with security, and helps ensure a memorable guest experience during events.

Ideal candidates have at least one year of customer service experience, are fluent in English, and can work 5 evenings per week including Fridays, Saturdays,