Part-Time Event Usher & Guest Services Specialist

ASM Global; Uniondale (NY); On-site; USD 23,000 - 32,000; Part time

Job summary

Legends Global seeks a friendly Usher/Ticket Taker for Nassau Veterans Memorial Coliseum. You will welcome guests, check tickets, and help with seating, directions, and venue services during events.

This part-time, hourly role requires strong communication, professionalism, and the ability to work evenings, weekends, and holidays. Ideal candidates have at least one year of customer service experience and can remain calm in a fast-paced environment.

Qualifications

• Minimum one year of customer service experience, preferably in high-volume settings.
• Must be able to read, write, and understand English in a professional environment.
• Friendly, guest-focused demeanor with strong interpersonal skills.

Responsibilities

• Greet and assist guests with seating, directions, and venue information.
• Verify tickets and credentials for access control.
• Provide helpful information and address guest questions and concerns.
• Maintain a safe, welcoming, and professional presence throughout events.
• Communicate policies and assist guests with accessibility needs.

Skills

Customer Service

Communication

Reading/Writing English

Punctuality

Problem Solving

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Legends Global seeks a friendly Usher/Ticket Taker for Nassau Veterans Memorial Coliseum. You will welcome guests, check tickets, and help with seating, directions, and venue services during events.

This part-time, hourly role requires strong communication, professionalism, and the ability to work evenings, weekends, and holidays. Ideal candidates have at least one year of customer service experience and can remain calm in a fast-paced environment.