VIP Casino Host – Premium Guest Concierge

Hard Rock International; Bristol (VA); On-site; USD 39,900 - 58,900; Full time

Job summary

Hard Rock International in Bristol is seeking a Junior Casino Host responsible for attracting and hosting mid- to high-limit players, ensuring guest satisfaction and loyalty. This role involves developing strong relationships with guests and executing promotional activities to enhance revenue.

The ideal candidate should possess a Bachelor’s in Business or Marketing, have prior gaming industry experience, and be bilingual in English and an Asian language. A passion for providing memorable guest experiences is essential.

Qualifications

• 3-5 years of host or gaming experience dealing with high Asian clientele preferred.
• Understanding of regional gaming market and marketing principles.

Responsibilities

• Develop and coordinate programs to attract and host mid- to high-limit players.
• Maintain and establish relationships with gaming guests.
• Manage promotions and marketing activities for premium guests.

Skills

Customer relations

Sales techniques

Bilingual in English and an Asian language

Time management

Education

Bachelor’s in Business, Marketing or related field

Tools

Microsoft Office Suite

Job description

Hard Rock International in Bristol is seeking a Junior Casino Host responsible for attracting and hosting mid- to high-limit players, ensuring guest satisfaction and loyalty. This role involves developing strong relationships with guests and executing promotional activities to enhance revenue.

The ideal candidate should possess a Bachelor’s in Business or Marketing, have prior gaming industry experience, and be bilingual in English and an Asian language. A passion for providing memorable guest experiences is essential.