VIP Auto Upgrade Specialist | Growth & Perks

Napleton Automotive Group; Lake Park (FL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Aggressive compensation plans

Family Owned and Operated – 90+ years

Medical, Dental, and Vision Insurance

401K and additional benefits

Accrued Vacation Time

Paid Training

Discounts on products, services, and

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for an upgrade, in Lake Park, FL. This role sits within a large, multi-brand automotive group and offers aggressive compensation and benefits.

We offer a family-owned heritage, medical, dental, vision coverage, a 401K, paid training, vacation time, and opportunities for growth within a nationwide network of dealerships.

Qualifications

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Skills

Excellent communication

Automotive experience

Tech savvy

Job description

The Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for an upgrade, in Lake Park, FL. This role sits within a large, multi-brand automotive group and offers aggressive compensation and benefits.

We offer a family-owned heritage, medical, dental, vision coverage, a 401K, paid training, vacation time, and opportunities for growth within a nationwide network of dealerships.