VIP Manager

Napleton Florida; Lake Park (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Incentive-based pay

Medical, Dental, Vision Insurance

401K and additional benefits

Paid Training

Discounts on products, services, and (

Growth Opportunities

Accrued Vacation Time

Job summary

The Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for vehicle upgrade options. This role offers aggressive compensation plans and growth opportunities within a large, multi-brand dealer group.

Join a family-owned, long-standing company with a national footprint, strong benefits including medical, dental, vision, 401K, and paid training. You will drive customer engagement, manage follow-ups, and close upgrade sales in a

Qualifications

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Skills

Excellent communication

Automotive experience

Tech Savvy

Background check

18+ years old

Job description

The Ed Napleton Automotive Group is looking for our nextVIP Manager. This is an exciting opportunity in a growing, fast-paced industry. TheVIP Managerwill be responsible for assisting customers in the Service Department who are eligible for an upgrade.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans! This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.