VIP Analytics & Player Engagement Analyst

Zynga; Chicago (IL); On-site; USD 54,812 - 81,131; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

14 paid holidays

Up to 25 vacation days

Sick leave

Parental leave

Job summary

Zynga in Illinois is seeking a data analytics professional to partner with the Player Success Org (PSO) to enhance player engagement and VIP outreach through data modeling, reporting, and proactive insights.

You will analyze large datasets, develop data-driven narratives, and create visualizations to report VIP engagement and campaign performance, while supporting customer satisfaction and cost controls. Strong SQL/Python skills and Tableau experience are essential.

Qualifications

• 2+ years of data analytics or data science experience.
• Bachelor’s degree in a quantitative field; advanced degrees preferred.
• Fluent SQL skills and Python experience.
• Experience with Tableau or similar visualization tools.
• Strong written and verbal communication skills.

Responsibilities

• Analyze large datasets to identify improvements in player experience and VIP outreach strategies.
• Develop data-driven narratives and visualizations for engagement and campaign performance.
• Support Player Support to improve customer satisfaction while managing internal costs.
• Collaborate with game analysts and product managers to quantify PSO campaign impact.
• Provide ad-hoc analysis to account managers and senior stakeholders on campaigns.

Skills

SQL

Python

Data analytics

Communication

Education

Bachelor's degree in quantitative field (CS/Math/Stats/Economics)

Advanced degree preferred

Tools

Tableau

CRM analytics

Job description

Zynga in Illinois is seeking a data analytics professional to partner with the Player Success Org (PSO) to enhance player engagement and VIP outreach through data modeling, reporting, and proactive insights.

You will analyze large datasets, develop data-driven narratives, and create visualizations to report VIP engagement and campaign performance, while supporting customer satisfaction and cost controls. Strong SQL/Python skills and Tableau experience are essential.